IT Support Plans

Simple, transparent, and affordable pricing with no hidden extras.

At FAIT we understand the critical role technology plays in today's business landscape. That's why we offer comprehensive managed IT support services tailored to meet your unique needs.

What We Offer:

  1. Proactive Monitoring and Maintenance: We keep a watchful eye on your IT infrastructure, identifying and addressing potential issues before they disrupt your operations. Our proactive approach helps minimise downtime and keeps your systems running at peak performance.
  2. Help Desk Support: Our dedicated help desk is available between the hours of 08:00 until 17:30 Monday to Friday to assist you with any IT-related issues. Whether it's a technical glitch, software problem, or general queries, our experts are just a call away, ready to provide quick and effective support.
  3. Cybersecurity Solutions: Protecting your data is a top priority. We implement robust cybersecurity measures to safeguard your network, systems, and sensitive information from evolving threats, ensuring your business remains secure.
  4. Backup and Disaster Recovery: We develop comprehensive backup and disaster recovery plans to ensure business continuity in the face of unforeseen events. Your data is backed up securely and can be quickly restored in case of any emergencies.
  5. Scalable Solutions: As your business grows, so do your IT needs. Our scalable solutions are designed to adapt and evolve with your business, ensuring that your technology infrastructure remains aligned with your objectives.

Why Choose Us:

  • Expertise and Experience: With years of experience in the industry, our team comprises skilled professionals well-versed in the latest technologies and best practices.
  • Tailored Solutions: We understand that each business is unique. Our services are customised to suit your specific requirements, ensuring maximum efficiency and value.
  • Reliable Support: We prioritise responsiveness and reliability, aiming to resolve issues promptly and efficiently, minimising disruptions to your business operations.
  • Cost-Effectiveness: Our managed IT support services offer a cost-effective solution compared to maintaining an in-house IT department, providing exceptional value for your investment.

Get in Touch:Ready to streamline your IT operations and take your business to the next level? Contact us today to learn more about our managed IT support services and how we can assist you in achieving your technology goals.


Essentials Plan

When you only need the basics.
£ 20
per user per month

Unlimited Remote Support
Unlimited On-Site Support

Premium Plan

When you need everything.
£ 25
per user per month

Unlimited Remote Support
Unlimited On-Site Support
Server Monitoring
PC/Laptop/Mac Monitoring
Backup Monitoring
Antivirus Monitoring
Windows Patch Management
New PC / Laptop Installation (if purchased from FAIT)
Bi Yearly Health Check
Network Management
Administrative Tasks (Office 365 etc)
Fully Outsourced IT Services

Premium Plan

Everything Else.
price on application

Managed Antivirus with Advanced Protection
Office 365 Products
Office 365 Backup
Cloud Backup
Hybrid Backup
Managed Wireless
Hosted IT Telephony
Mobile Device Management
Email Security
Security Awareness Training
2 Factor Authentication
Managed Firewall
Hosted Desktop
Email Signatures
Disaster Recovery Planning and Simulation


Speak to our friendly staff today and discover how we can help your business scale and develop with the power of IT

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Available Services

From improved network infrastructure and cybersecurity training to efficient software development and IT consulting, FAIT will connect your business to better solutions.

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IT Support

Our IT Support packages ensure you are supported for everything you need keeping those IT gremlins at bay.

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Reliable and innovative products that can empower any businesses looking to modernise.

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Ensuring your business operates efficiently and effectively implementing a fit for purpose solution.

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Backup Solutions

Within a business, we know that all devices/emails need to be backed up and thus we have a solution for those needs.

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Cloud Solutions

Cloud solutions are transforming the operations of businesses and are crucial in today's digital environment.

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Cyber Smart

Navigate the intricate cyber landscape, and pave the way for a secure, resilient digital future.

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