We will treat every customer the same, no matter the size of the business.
We will work together, as a team to resolve any problem.
No support ticket gets left behind, our goal is first time fix every time.
We will educate not only our team but also our customers.
Every great business is built upon great people. We are proud of the team we have built here in FAIT.
Put a face to the name and meet our friendly and skilled staff.
Managing Director
After decades in the industry, Steve's extensive experience allows him to quickly establish the business need of new and existing clients to ensure they get the most out of their hardware and software. Steve has a passion for understanding problems and how they can be solved. Outside of work he is a keen cook & will often be found next to the BBQ or the infamous pizza oven.
Technical Director
Darren has spent over 30 years working in IT in roles such as field service maintenance, installations, customer support and project services. In his role as technical director at faIT Darren has helped to build a solid team of technical service professionals providing an enviable customer service experience. He has also helped out with both customer account management and finance roles. He loves his gadgets and is always looking at new technologies for both personal use and anything that would benefit our customers
Technical Services Manager
Senior Consultant
Senior Consultant
Senior Consultant