Use Microsoft Outlook® and want CRM?
Gold-Vision is a powerful Customer Relationship Management application that builds on your existing investment and processes. Gold-Vision holds key relationship information, all within familiar Microsoft Outlook® or Internet Explorer® environments. Users are soon at ease.
Power lies behind the simplicity, including a unique mail tracking facility that analyses and assigns mail, fax and SMS messages to the right accounts - automatically!
Give yourself the answers!
Can you answer these typical questions with confidence? Gold-Vision will give you that confidence and puts your organisation back in control of opportunities and issues.
- "What exactly should we concentrate on to meet our sales target?"
- "What are the real issues our customers are raising with our sales and service teams?"
- "Who are our most valuable customers - yet who do we spend most time with?"
- "Where should I prioritise marketing spend?"
- "Which products are showing greatest demand in the next 6 months?"
- "Who's been talking to who on our key accounts?"
- "How can my sales & service teams work better together?"
Gold-Vision is a customer management application that handles all team activity including automated email, fax and SMS filing, all on a scaleable and open SQLServer database. Integration with Microsoft Outlook and easy access online or off-line via the Web, Gold-Vision enables you to efficiently manage all your communications allowing your business to maximise opportunities.
Gold-Vision: A Complete CRM Solution
- Communications Management: improve customer communication by using a single access point to all contact information and documentation including automatic email tracking.
- Sales & Account Management: provide your sales team with an account and opportunity management solution right inside their existing Microsoft email program. Gold-Vision gives your sales people everything they need to monitor pipeline progression, close sales professionally and keep in-touch with customer needs.
- Marketing & Campaigns: add power to your marketing using a centralised resource to enable targeted campaigns that are simple to set-up. Utilise up-to-date sales analysis to refine and manage strategy effectively.
- Customer Service: a solution that can help you record and respond to customer needs. Gold-Vision can work for you to provide contact and profile records that are flexible to your business environment.
- Activities, Project & Events: make every account-related activity available to all users with proper security clearance, plan and implement projects as part of your customer management process, setting your own project/event stages and milestones.
- Information & Reporting: make well-informed decisions based on real information. Track and measure activities and set up custom reports for print, automatic e-mail or Excel transfer.
- Gold-Vision Administration: Gold-Vision is administered by business users, not IT professionals. Flex and change your data and process requirements to evolve with your organisation.
Contact our sales department on 01527 591 804 to arrange a demonstration.
